Frequently Asked Questions
Everything you need to know about Dixxon Flannel Co. products, shipping, and returns.
How do Dixxon flannels fit compared to other brands?
Our flannels are designed with a generous, relaxed fit for comfort and mobility. We recommend checking our size guide, but most customers find that ordering their true size provides a comfortable fit, while those preferring a slim fit may choose to size down.
What makes the 'signature D-Tech fabric' special?
Our proprietary D-Tech blend is engineered to be breathable, moisture-wicking, and wrinkle-resistant. It provides the classic look of a heavy flannel without the weight, shrinkage, or pilling associated with traditional wool or cotton.
How should I wash and care for my flannel?
To maintain the longevity of your gear, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using bleach or high heat in the dryer to prevent damage to the technical fibers.
What is your return and exchange policy?
We offer a 30-day return window for items in new, unworn condition with original tags attached. Please note that limited edition collaborations and 'Final Sale' items are not eligible for return or exchange.
Do you ship internationally?
Yes, we ship worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout. Please be aware that international orders may be subject to local customs duties and taxes.
How often do you release new designs?
We drop new patterns and limited-edition collaborations frequently, often weekly. Because our drops are produced in limited quantities, they often sell out quickly and are rarely restocked once they are gone.